Customer Feedback & Complaints

Tell us how we did

Thank you for ordering from Guinea Gourmet Treats. Your feedback helps us improve our products and the experience of shopping with us.

Use the questionnaire below to share what your animal enjoyed, what worked well and anything we could do better.

As a thank-you, complete the online questionnaire to receive a £5 coupon by email for your next order.

Name *

Email address *

What Was Your Order Number? *

Were the products as described on our website? *

Yes, exactly as described
Mostly as described
Somewhat as described
Not as described at all

Are there any products or improvements you would like to see in the future? *

Any additional comments or suggestions? *

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Name *

Email address *

Order Number (if applicable) *

Subject of Your Complaint *

Details of Your Complaint *

Preferred Resolution (If applicable) *

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